Refund policy

At SurpriseChest, every order is a mystery, and part of the fun is the surprise you receive when you open your box. Because of the unique nature of our products, all sales are final.

We do not accept returns, exchanges, or refunds. Items may include warehouse extras, canceled shipments, or undeliverable goods. While most items are brand new, some may have minor imperfections—this is all part of the experience and charm of SurpriseChest.

By purchasing from SurpriseChest, you agree to this policy and embrace the adventure of the unknown.